Questions

Straight answers.

The things people ask before they sign up, and the things they ask a month in. If yours is not here, write to us — the founder answers these himself.

Getting started

Do I need a GSTIN to use BahiSathi?

No. Leave the GSTIN blank while setting up your business and you can raise quotations and bills without one. Add it later in Settings and the tax columns appear on your documents.

Can I use it on a computer as well as my phone?

Yes, on one account. Sign up on either, then open app.bahisathi.com in any browser and the same business is there. Most people bill from the phone at the counter and do month-end work on a laptop.

Is there an iPhone app?

Not yet. In the meantime the web app runs in any modern mobile browser, including Safari, on the same account and the same data.

Can I move my existing customers and items in?

There is no bulk import yet, so customers and price-list items are added as you first bill them. After that they are saved and you pick them from a list.

Tax and compliance

How does BahiSathi decide between CGST, SGST and IGST?

It compares your state against the place of supply on the document. Same state means the tax splits evenly into CGST and SGST; different states mean the whole amount is IGST. Within a union territory the SGST half is UTGST instead.

Does the invoice PDF have everything the law requires?

The tax invoice carries the fields Rule 46 lists: both GSTINs, a serial number within the 16-character limit, the date, HSN or SAC per line, taxable value, the rate and amount of each tax head, place of supply, the total in words and a signature block.

What happens to my invoice numbers on 1 April?

The series restarts at 1 for the new financial year, which is what the rules require, and the old year’s documents keep their numbers. Each document type has its own series.

Can I file my GST return from BahiSathi?

Not directly. You export the month as GSTR-1 JSON and upload it to the government offline utility, or export CSV for your accountant. The export covers B2B, B2CL, B2CS, credit and debit notes, the HSN summary and the document series. Check the figures against your books before you file.

Do you support e-invoice (IRN) and e-way bills?

Not yet, though both are planned. If your turnover already crosses the e-invoice threshold, BahiSathi is not the right tool for those invoices today.

Price and limits

What happens when I reach 20 documents in a month?

Drafting carries on exactly as before, so you will not lose work, and nothing already issued is touched. Only issuing pauses, and the count resets on the 1st of the next month. If you are hitting it every month, that is the point at which a paid plan is worth it.

Is the free plan a trial?

No. It is free for as long as you want it, with no card and no expiry date. The only ceiling is 20 issued documents in a calendar month, and it refills on the 1st. Plenty of people will never need more than that, and that is fine by us.

What do the paid plans cost?

Pro is ₹1,499 a year for unlimited documents, up to 3 businesses and staff logins. Practice is ₹4,999 a year for CAs and consultants, covering up to 25 client businesses with one combined GSTR-1 export. Both are inclusive of all taxes and are a single payment for 12 months — no autopay, no mandate on your card, nothing that renews itself. When the year is up you decide whether to pay again.

What is the ₹999 founding offer?

The first 100 customers can pay ₹999 once and keep Pro for good — no annual renewal, ever, including the features we add later. It is capped at 100 and will not reopen once those are taken. It exists to fund the next six months of work and to find the early customers who will tell us honestly what to build.

Why is it cheaper than the alternatives?

Because it does less, on purpose. BahiSathi makes GST documents and does that part properly; it is not accounting software with ledgers, inventory and payroll. Comparable mobile-plus-desktop billing software in India runs around ₹4,000 a year. If you need full accounting, buy that instead — we will not pretend to replace it.

Your data

Where is my data kept?

On servers in the Mumbai region, encrypted in transit. Only you and the people you invite to your business can see it. The privacy policy has the full detail.

Does the app work without internet?

Drafting, editing, browsing and previewing all work offline on Android, and your changes sync when you are back on a network. The one thing that needs a connection is issuing, because the serial number has to be reserved centrally so that no two devices can produce the same one.

Can I delete my account and everything in it?

Yes, from Settings in the Android app, or by writing to us from your registered email address. Export your issued documents first — GST law expects you to keep them, and deletion is permanent.

Still stuck?

There is no support queue and no ticket number. Send a message and you will usually get a reply the same day.