Legal

Shipping and delivery policy

Nothing is shipped, because there is nothing physical to ship. What you buy is switched on in your account, usually before you have closed the payment window.

Last updated: 16 August 2026

The short version

BahiSathi is software delivered over the internet. No goods are dispatched, no courier is involved, and there is no delivery charge or delivery address. A paid plan is applied to your account the moment the payment is confirmed — typically within a minute or two.

What is delivered

Access. Paying lifts the limits on the account the payment was made from: unlimited issued documents, more businesses, and staff logins. Nothing is downloaded, posted or couriered, and there is no physical product, packaging or serial key at any point.

Where it is delivered

To the BahiSathi account registered against your email address — not to a postal address. The upgrade applies to the account itself, so it is live everywhere you use it:

  • the web app at app.bahisathi.com, in any modern browser;
  • the Android app, on every device where you are signed in to the same account.

A device already signed in picks the change up the next time it syncs. If it has not, signing out and back in applies it immediately.

When it is delivered

  • Immediately on confirmed payment — in practice within a minute or two of the payment gateway returning success.
  • Within one hour at the outside, if a bank or gateway is slow to confirm. Some UPI and net-banking confirmations arrive after the payment page has closed.
  • An annual term runs 12 months from the day the payment succeeds, not from the day you first use a paid capability. The Founding plan does not expire at all.
  • Nothing is scheduled to repeat. Each payment is a one-off, so there is no renewal delivery to wait for and no mandate on your account. When an annual term ends we email you, and paying again extends it.

You will also get a payment confirmation by email, at the address on the account.

Delivery charges

None. The price on the pricing page is the whole of it, inclusive of all applicable taxes. There is no shipping fee, handling fee, convenience fee or gateway charge added at checkout.

Where we deliver

BahiSathi is built for Indian businesses and for Indian GST, and payment is accepted in Indian rupees. The apps are reachable from anywhere with a connection, but the product is of no practical use outside India, and support is offered in India, in English and Hindi.

If it has not arrived

If money has left your account and the plan is not active after an hour, tell us — do not pay again. Email appsyoda@gmail.com from the address on the account, with the payment reference and the time of payment, or message +91 79735 81745 on WhatsApp.

We will either activate it or, if the payment did not in fact reach us, refund anything that was taken. A duplicate charge is refunded in full at any time — see the cancellation and refund policy.

Who you are dealing with

BahiSathi is owned and operated by Mohit Sehgal, an individual trading as AppsYoda. There is no separate company: the person named here is the person you contract with, the person who answers support, and the person the payment is made to.

Address
19-C, Palm Enclave
Sidhwan Canal Road, NH-5
Ludhiana, Punjab 141122
India
Phone
+91 79735 81745 — also on WhatsApp
Hours
Monday to Saturday, 10:00 – 19:00 IST

Every policy is on the contact page too, with the other ways to reach us.